To choose the right size for your embroidered crewneck sweatshirt, we recommend referring to our size chart. You can find the size chart on the product page or in the product description. If you have any further questions about sizing, feel free to contact our customer support team at help@shoppalacedrive.com

Since each item is made to order, we are unable to offer returns or exchanges at this time.

We do offer store credit on unworn, unwashed items that are NOT handmade.

If you are not fully satisfied with your purchase, please contact our customer support at help@shoppalacedrive.com within 14 days of receiving your order.

Shipping times may vary depending on your location. Generally, it takes 2-5 business days for domestic orders. Once your order is shipped, you will receive a tracking number to track the progress of your shipment.

Please remember to include 4-10 days to make your order!

Please contact Palace Drive Customer Service to make any requests to an order once it has been placed.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal, Google Pay, and Apple Pay for your convenience.

We charge all applicable sales taxes as regulated by state, provincial, and federal governing regulations.

Yes, we offer wholesale and bulk ordering!

If you are interested in placing a wholesale or bulk order, please contact our customer support team with your requirements, and we will be happy to assist you.